The Ombudsman Program is authorized by the federal Older Americans Act and is administered at the state level by the Tennessee Commission on Aging and Disability. This program benefits residents in long term care facilities. The ombudsman takes time listening to a resident or families concerns. The ombudsman not only educates residents on their rights, but also helps to ensure resident rights are being honored. An ombudsman can help clarify nursing home, assisted care living facility, or residential home for the aged regulations that apply to the residents’ situation. An ombudsman is skilled in making referrals to other agencies and helps find solutions to resolve issues for long-term care residents.
We are looking for volunteer ombudsmen in the South Central Tennessee area. If you feel concern for residents in long-term care facilities; if you feel you are an assertive, mature person with some experience with elderly persons; if you are willing to complete a volunteer certification program; if you want a responsible, challenging experience; contact Rick Lucas, District Long Term Care Ombudsman at the South Central TN Development District at (931) 379-2926 or email at firstname.lastname@example.org.